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Sales & Growth · Internship

Sales Support Agent

Talk to traders who started signing up but never finished. Find out what stopped them, fix it, and bring them back.

Location
Remote (India)
Commitment
Part-time · 4–5 hrs/day
Duration
3 months, extendable
Openings
3 · Freshers welcome

About the role

Every week hundreds of traders land on IndieFunded, browse our accounts, start a checkout — and then disappear. Some got confused by the rules. Some weren't sure the payouts were real. Some just got distracted. Almost none of them are lost causes.

That's the entire job. You'll work a live queue of these warm leads and reach out by phone, email and WhatsApp to understand what actually held them back. Then you either solve it on the spot or route it to the person who can.

This is not cold calling. Every person you contact has already visited our site and shown intent. You're the follow-up that most companies never bother to do — and you'll see directly how much revenue is sitting in that gap.

What you'll actually do

  • Work a daily queue of abandoned checkouts, incomplete signups and dormant accounts from our CRM.
  • Reach out over phone calls, WhatsApp and email — usually all three, in that order of priority.
  • Run a short discovery on every conversation: what were they looking for, what stopped them, what would change their mind.
  • Answer the common objections yourself — pricing, drawdown rules, payout timelines, whether the capital is simulated, how the evaluation works.
  • Walk hesitant traders through checkout live, including coupon application and payment issues.
  • Log every interaction, objection and outcome so we can spot patterns across hundreds of conversations.
  • Escalate genuine product, billing or payout problems to the right internal team instead of talking around them.
  • Report back weekly on the top three reasons people don't convert — this feedback directly shapes our pricing and landing pages.
  • Follow up on your own pipeline consistently. Most conversions happen on the second or third touch, not the first.

What we're looking for

  • Comfortable making 40–60 outbound calls a day without it wearing you down.
  • Fluent, confident spoken Hindi and English. A third regional language is a strong plus.
  • Clear written English for follow-up emails and WhatsApp messages that don't read like spam.
  • Genuinely curious about people — you listen more than you pitch.
  • Organised enough to keep a CRM clean and follow up when you said you would.
  • Own laptop, a reliable internet connection and a phone you can make calls from.
  • Available for a consistent daily window between 10 AM and 8 PM IST.

Nice to have (not dealbreakers)

  • You trade, or you've at least held a demat account and know what an option is.
  • Prior experience in inside sales, tele-calling, customer support or a campus ambassador role.
  • Familiarity with a CRM or any structured sales tooling.
  • You've sold something before — anything. Products, event tickets, a college fest sponsorship.

What you'll get out of it

  • How a real sales funnel leaks, and how to plug it — measurable, in numbers, week over week.
  • Objection handling in a financial product where trust is the entire sale.
  • How prop trading, evaluations, drawdown rules and payouts actually work.
  • Working directly with the founding team, with your feedback shipping into the product.

Hiring process

  1. 1Apply with your resume and the short form below.
  2. 215-minute intro call — we'll get a feel for how you talk to people.
  3. 3A live mock call: you'll play the agent, we'll play a hesitant lead.
  4. 4Offer and onboarding, usually within a week of the first call.
Apply

Apply for Sales Support Agent

Five minutes, one resume. A real person reads every submission and you'll hear back either way within a week.

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Start for ₹999· ₹50,000 to trade