Refund & Cancellation Policy

1. Scope

This Refund & Cancellation Policy applies to one-time fees paid to IndieFunded for access to evaluations and Instant simulated funded accounts. It should be read together with our Terms & Conditions.

2. Cancellations before you start trading

You may request cancellation and a full refund of your account fee provided that no trading activity has taken place on the account and the request is made within the eligibility window described at checkout. Once the first trade is placed on an account, the fee is considered used and is no longer refundable.

3. After trading has begun

Because account access and simulated capital are made available immediately, fees are generally non-refundable once trading has started on the account, whether or not the evaluation is passed.

4. Non-refundable circumstances

Fees are not refundable where:

• Trading activity has occurred on the account.
• The account has been terminated for breach of the Terms, the trading rules or prohibited conduct.
• A discount, promotional or free product was used, unless stated otherwise in that offer.
• The request falls outside the eligibility window shown at checkout.

5. Discounts & coupons

Where a purchase was made using a discount code, any refund (if eligible) is limited to the actual amount paid after the discount. Discounts themselves have no cash value and are not refundable.

6. Duplicate or erroneous charges

If you are charged more than once for the same product due to a technical error, contact us with proof of the transactions and we will investigate and refund any verified duplicate charge.

7. How to request a refund

To request a refund or cancellation, email support@indiefunded.in from the address associated with your account, including your order reference. Approved refunds are issued to the original payment method; the time to appear in your account depends on your payment provider.

8. Chargebacks

Please contact us before initiating a chargeback so we can resolve the issue directly. Initiating a chargeback without first contacting us may result in suspension of your accounts pending resolution.